Welcome to the

Bus Centre of Excellence (BCoE)

BCoE is your place to share best practice, develop understanding and build awareness about the bus sector.

The Bus Centre of Excellence (BCoE) is a place for those working within the bus sector to come together to share best practice and develop skills to deliver better bus services across England. Whether you work for a local authority, an operator, or within a consultancy, the Bus Centre of Excellence is your one-stop shop for resources, guidance and support to help the bus back better.

Skills for a New Era of Bus Partnerships

Whether following the franchising or the enhanced partnership model for improving local bus services, all places in the country need the right skills and capability to deliver attractive bus services as part of a net zero transport system. The Bus Centre of Excellence will help you grow your skills and understanding in order to deliver better bus services for your area.

Fostering and Communicating Excellence

By raising the skills and knowledge of those working in, and around, the sector, we will spread the word that bus services are improving. Further growing customer confidence and helping the country achieve its Net Zero targets as patronage grows.

A Web Resource for Your Needs

This website contains information and activities in various formats for the areas of capability relevant to raising standards in the UK bus sector. It includes:

Learning and development

  • A library of plans, policies, guidance, and information to boost understanding of key concepts in delivering better bus services.

  • A collection showcasing best practice in the UK bus sector.

  • A guide to opportunities to meet your training needs. 

Networking

  • Our catalogue of training and bus sector events, webinars and forums signposted on this website will provide you with opportunities to meet and learn from others in your network who are committed to bus service excellence.

Your Centre of Excellence

The Bus Centre of Excellence is designed for you and includes:  

  • A library of policies and guidance to help grow understanding and knowledge

  • An online bus forum to share knowledge and build networks across the sector

  • Case studies of best practice

  • Training

  • In-person and online Events to help build skills, knowledge and awareness

  • Blogs from leaders and professionals within the sector to the passengers themselves

Become a BCoE Member to be the first to hear about updates to the site, new resources, events, training, forums and much more!